Wellspring Partners - A Huron Consulting Group Practice

Patient-Flow

Wellspring+Stockamp’s Patient Progression® solution provides the processes, tools, and training to optimize patient flow across the acute care setting. Our solution increases effective capacity, improves delivery of care, and creates greater patient satisfaction. The result is improved financial performance through both cost savings and revenue generation.

What Sets Us Apart
Managing care delivery at the highest level of efficiency and effectiveness – not just in selected areas, but across the hospital enterprise from scheduling or the patient presenting for service to discharge from the hospital – is essential to meeting the high demands of today’s healthcare environment. Our solution enables hospitals to meet this standard of excellence and is unique in several crucial areas.

First, we bring a proven solution, tailored to each organization. We implement this solution collaboratively, working side by side with leadership and staff. This drives results very rapidly.
Second, the power of our actionable metrics and reporting tools suite enables staff to focus on optimum performance, while driving accountability. Finally, our focus on people, training, and transition of knowledge creates a new, high-performance work culture, ensuring that your results are sustainable.

A Comprehensive Approach
Success in today’s healthcare environment depends on delivering the right care and services at the right time, consistently and across all areas. Our solution achieves this by addressing patient flow as an end-to-end process, that can include inpatient, surgical, and/or ED operations.

  • Our Inpatient Flow solution optimizes performance from pre-admission to discharge, including patient placement, interdisciplinary care coordination, case management, and bed turnaround functions.
  • Similarly, our Surgical Flow solution integrates critical perioperative processes from surgical scheduling through pre-admission testing and day-of-surgery care, OR turnaround and room preparation, and transition to home or the next care setting.
  • Our Emergency Department solution optimizes ED functions including triage and registration, diagnosis and treatment, and patient disposition.
Unmatched Results
Our Patient Progression solution creates sustainable gains in efficiency through process and tool improvement which results in ongoing profitability through cost savings, revenue generation, or both. Our approach significantly increases effective capacity without increasing staff or adding new beds. In many cases, our solution has created more than 20 virtual beds and the ability to serve more patients or optimize the use of assets. Typically, our solution creates the opportunity for net income improvements equal to 1 percent to 4 percent of net patient revenue annually.

Other benefits include:
  • Improved patient satisfaction scores
  • Avoided or delayed capital expenditures
  • Foundation for quality and safety initiatives
  • Optimized tool investments (bed boards, case management systems)
  • Actionable, automated balanced scorecard of patient flow metrics